We are constantly updating our web-site whether it be our web technology or our product range. Our most important consideration is ensuring that our web-site is secure and that your privacy is maintained and respected. To this end, we are committed to complying with the National Privacy Principles.

The purpose of this privacy policy is to set out Pacsoft Australia Pty Ltd's information handling practices and procedures.

Types of Data Collection and Use
We collect personal information as required from you to ensure that we can efficiently process your request.

We only collect information that is necessary for providing you with a complete service.

In all our communications with you, we will always let you know who we are and how we plan to use the information you provide us with.

We always provide our customers with an opportunity to opt-out of receiving our promotional offers via email or otherwise. If at any time you do not wish to receive information regarding our promotional offers, you can either email us: info@pacsoft.com.au. or contact us on Ph: +61 3 8831 9000 and we will remove your details from our internal marketing lists.

If you want to enter into transactions with us anonymously and we are able to do so, we will deal with you anonymously.

Updating Personal Details
If you need us to amend or update your details (eg. if you change address), please contact us by email at info@pacsoft.com.au or phone +61 3 8831 9000.

Security of Information Held
Pacsoft utilises the very latest technologies to provide the highest level of security to protect your credit card details and other personal information. All details that you supply us with on-line are guarded using an encrypted transmission between your computer and our server. This means all customer details are protected against misuse, loss, unauthorised access, alteration and disclosure. In addition to this, your credit card details and other personal details that are no longer required by Pacsoft Limited are securely destroyed.

Personal information held by us is securely stored. The means of storage depends on the type of information held.

Disclosing Information to Other Parties
We only use or disclose personal information about our customers in ways they would expect. Some examples of how information may be disclosed are: to fulfill your orders and ensure correct delivery of goods; to seek credit card approval of transaction; if you are an Account Customer, we may disclose your details to a credit reporting agency and in circumstances where the account is overdue account details may be disclosed to a Debt Collection Agency.

Access to Personal Information Held
Generally speaking, at any time you make a request, we will let you know what sort of personal information we hold about you, how we collect it, how we use it and who we disclose it to.

Any such request can be made by contacting our Privacy Officer by email: info@pacsoft.com.au or by phone: +61 3 8831 9000.

If you require access to the personal information we hold about you, we will require some proof of identity.

Policy Updates
From time to time we may update this policy. To obtain an update, please check this web-site, or contact us to be added to our privacy policy mailing list.